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Glossaries

Term Definition
CAMEL

Customized Applications for Mobile Networks Enhanced Logic

CDMA

Code Division Multiple Access

CDR

Call Detail Record / Call Data Record

CEM

Customer Experience Management

CIF

Common Intermediate Format

CLI

Call Level Interface

CPE

Customer Premises Equipment

CRM

Customer-Relationship-Management

CSD

Circuit Switched Data

CVS

Concurrent Versions System

callcenter

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