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Glossaries

Term Definition
2G

second-generation wireless telephone technology

3G

third generation of mobile telecommunications technology

4G

fourth generation, is the fourth generation of mobile telecommunications technology

ATM

Asynchronous Transfer Mode

BER

Bit Error Rate

BGP

Border Gateway Protocol

BRAS

Broadband Remote Access Server

CAMEL

Customized Applications for Mobile Networks Enhanced Logic

CDMA

Code Division Multiple Access

CDR

Call Detail Record / Call Data Record

CEM

Customer Experience Management

CIF

Common Intermediate Format

CLI

Call Level Interface

CPE

Customer Premises Equipment

CRM

Customer-Relationship-Management

callcenter

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