What do you know about the level of Service-Quality from your customer's perspective?

Issue Description

Do you know at any time the level of satisfaction of your customers for your offered services? Your approach is to offer the best network for Voice, Data, Messaging to your customers? How can you permanently monitor and assure this approach?

Our Solution

E2E Active Testing is a methodology which is used to test a service or an applications flow from end user's perspective. All possible scenarios from real life can be modeled in our platform. PIXIP.NET offers with its E2E Active Testing solution, a very flexible and highly customizable product portfolio including an early-warning system. With this powerful state of the art tool, you have the opportunity to keep the level of satisfaction of your customers continuously high. At the same time, you can reduce your costs maintenance and troubleshooting by using our technology.

Technical Highlights

XMASS Technical Benefits

  • 180° Testing coverage – Service Testing, Roaming, VAS Testing, Benchmarking, Radio, POLQA/ PESQ/MOS, Portal Testing, Content Validation, Device Compatibility, VIP Customer Care
  • Network independent (2G / 3G / 3G+ / LTE / LTE+ / DSL /  LAN / WiMAX / PSTN / ISDN)
  • Most comprehensive test case library (Call, SMS, MMS, Email, FTP,  HTTP, WAP, Portal Testing, DNS, Ping, Video/Audio Streaming, TCP/UDP,  VAS)
  • Complex Cross Service Testing capabilities (i.e. WAP Browsing + RTSP, HTTP +  SMS, Call + USSD, etc.)
  • Best Practice for Product based Testing – pre-launch phase or live (i.e. Video- or Music Portals)
  • Link Less Testing – Test probe communication over the air (2G/3G/4G automatic mode)
  • Stationary, Mobile and Drive testing capabilities
  • Network Radio Parameter Monitoring during standard tests carry out
  • Ad Hoc and field testing capabilities for fast problem verification
  • Handset profiling and inter-compatibility tests capabilities
  • Handset Profile Recorder for additional handset Profiles generation within few seconds
  • Blackberry Testing
  • SIM Array Sharing (One SIM Array for multiple Installations or many SIM Arrays connected to the same Installation)
  • Easy probe distribution using Plug and play mechanism
  • Remote test software update, even over the air
  • Easy probe units management and configuration over the air (SMS) and over LAN
  • Probe unit monitoring / alarming
  • Probe Unit Remote Access and Remote Login, even over the air
  • Multi-user web based application with comprehensive access rights management Personalized web-based access on management console
  • Plug-in based system (new modules can be added quick and easy)
  • Standalone rapid test scenario designer (XMASS RDS)
  • Layer 3 tracing capabilities (optional)
  • Built-in IP Tracer for depth analysis
  • Automatic HTTP and WAP test scenario creation using HTTP/WAP Recorder
  • Test Scenario exchange between different user und different platforms using standard XML format
  • Test results local storage capabilities on probes (backup)
  • Network, Provider, Technology and Band forcing

XOS Technical Benefits

  • Open Architecture
  • Near Real-Time continuous KPI/KQI Monitoring System
  • Powerful KPI/KQI Dash-boarding
  • Topological representation of Data
  • Infinite number of cascading KPI/KQIs
  • Powerful Drill-Down capabilities (e.g. KQIs -> KPIs -> Results -> Trace)
  • Diverse visualization types (Traffic light, Tables, Charts, Map, etc.)
  • Fully flexible Thresholding
  • Scriptable Thresholding logic
  • Highly flexible alarming logic (scriptable)
  • Diverse types of alarming like Email, SMS, SNMP, JMS, etc.
  • Diverse Data-Sources like Database, XML, SOAP, JMS, flat files, JMX, etc.
  • Fully flexible scheduling for Data Collection
  • Highly customizable User Interface
  • Users and Groups access right management
  • GIS & Map Integration

Xanalyse Technical Benefits

  • Enterprise, world class BI and Reporting environment powered by SAP/BusinessObjects
  • Complex Data Analysis using ETL Tools, DWH and Reporting Environment
  • Enterprise DWH Solution
  • Standard (daily, weekly, monthly) and Ad Hoc Reporting
  • Automatic Report generation and Distribution (e.g. PDF via Email)
  • Drill-Down capabilities within Reports
  • Fully flexible, web-based Report Editing capabilities
  • Diverse Data Sources (Database, XML, Excel Files, Flat Files, etc.)
  • Built-in Dash-boarding Environment
  • Desktop Report Designer
  • Dedicated Server Hardware
  • Dedicated NAS/SAN Storage Solution providing data deduplication and data compression

Economic Benefits

  • Covering the main part of CEM chain by measuring and monitoring the quality of service delivered to customers
  • Low-cost test probes – mass testing possible
  • Future safe system – module based extension for new services or new network technologies
  • Low installation costs – plug and play distribution of test devices
  • NZA enabled
  • Low support costs – unattended testing capabilities, remote access
  • Stationary-, mobile-, drive-, field and on device testing with one single system
  • Satisfied customers generate new customers (word-of-mouth recommendation)
  • Proving an Early-warning system (Problems can be fixed before customers satisfaction will be affected)


Products involved

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Contact us

If you have a question about our products,
please feel free to contact us!

Tel: +49-89-54 80 17 90


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